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Client 7
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Excellent
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Good
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Reasonable
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Poor
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| How client-friendly did you find Wilsons office staff? |
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| When Wilsons surveyed the job were we prosessional and informative? |
√
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| How client-friendly did you find our Wilson Technicians? |
√
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| How good was our time-keeping? |
√
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| How well presented were our Wilson Technicians? |
√
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| How courteous, friendly, helpful and informative were our Wilson Technicians? |
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| Did Wilsons clean your carpets and upholstery and leave them looking as beautiful as we said we would? | Yes |
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| Is there any way you would suggest that Wilsons might improve or change the way that we operate? | No |
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| Do you have any further comments about the Wilson service? | You provide an excellent service |
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| Client Details: | Mrs Bennett, Tingley, Wakefield. March 2013 | |||
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